Community-led support has been described as a ‘journey’ or programme of change, rather than a specific system or set of tasks that are implemented in exactly the same way, everywhere. The system is responsive and proportionate and bureaucracy kept to a minimum people.
Community-led support focuses on early intervention and prevention and on enabling people to be as independent as possible. It is an approach which involves working with people to identify their strengths, capabilities and existing support networks to help to prevent or delay the development of their social care needs. This could be through a conversation with an Adults' Services staff member over the phone, via a video call or face-to-face. It involves working collaboratively with a range of partners, including people who use our services, family and friend carers, voluntary and community sector organisations, the NHS, and officers in other council directorates, to design a service that works for everyone.
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The Think local act personal website has information about other community-centred approaches that are having a positive impact on people's lives.