Abuse or neglect of an adult can take many different forms. It may be physical, sexual, financial, psychological or discriminatory. It can involve neglect or self-neglect. It also includes domestic violence and modern slavery.
Abuse or neglect can take place at home, in a care home, in a hospital, in a day centre, at work, school or college or outside in the community. The harm may be caused by a partner, carer, relative, friend, care worker, stranger or someone else with care and support needs and it may be deliberate or unintentional. Whatever the circumstances, it is important that you report your concerns.
Safeguarding is protecting an adult's right to live in safety, free from abuse or neglect. It is everyone’s business to prevent abuse by raising any concerns they may have.
Adults who have care and support needs because of their age, physical disability, learning disability, mental health problems or an illness may be at particular risk of abuse or neglect. Other adults who may be at risk include unpaid carers, people who are homeless and people who have drug or alcohol problems.
No-one should have to live with abuse or neglect. It is always wrong, whatever the circumstances. Don’t assume that someone else is doing something about the situation.
Everyone is responsible for preventing abuse. If you are concerned that you or someone you know may be being treated badly, neglected or exploited, you can report your concern in the following ways.
Phone West Sussex County Council’s Adults’ CarePoint on 01243 642121.
For Typetalk users, the number is: 018001 01243 642121.
Fill in an online adult safeguarding alert form.
Write to: Adults’ CarePoint, Second floor, The Grange, County Hall, Chichester, PO19 1RG.
Phone Sussex Police on 101.
If you report a concern about possible abuse or neglect to West Sussex County Council, social care staff will:
This is known as a ‘safeguarding enquiry’.
Abuse because of race, sexuality, gender identity, religion or disability is a form of Hate Crime. For more information about how to report Hate Crime, go to the Sussex Police report hate crimes page or West Sussex County Council’s report hate crimes page.
If you are a victim of domestic abuse or you suspect that someone you know may be being abused, you can find helpful information and contacts in the Domestic abuse section of the West Sussex County Council website.
For more information you can click on the images below to view the leaflets.
Safeguarding Adults Safeguarding Adults (Easy Read) Worth Services -
Domestic Abuse Advisors
West Sussex Safeguarding Adults Board (SAB) is a multi-agency partnership set up to prevent abuse and neglect of adults in West Sussex. It is made up of different organisations involved in protecting adults, including West Sussex County Council, Sussex Police, the NHS and Healthwatch West Sussex.
For more information visit the West Sussex Safeguarding Adults Board website
If you have any feedback regarding your experience of reporting abuse or neglect or of being involved in a safeguarding enquiry, West Sussex Safeguarding Adults Board would love to hear from you. Please email your comments to Safeguardingadultsboard@westsussex.gov.uk.
You can use this form to register any query or complaint you may have about this website or any of the content within it. Simply fill in the details below and this will be sent directly to us to investigate. We will always try and respond within one working day.
Page Reference: reporting abuse or neglect
If you need help using shop4support call the shop4support Helpdesk on
0333 600 6330 or email firstname.lastname@example.org
If you have a question about social care, please contact your council.
Find out who your council is here.