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Contact details

Customer Relations Team

Phone: 01243 777100

Relay UK: 18001 01243 777100 (For deaf callers from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone)

Email: feedback@westsussex.gov.uk

Post: County Hall, Chichester, West Sussex, PO19 1RQ


Adults' CarePoint

Phone: 01243 642121

Call using Relay UK
: 18001 01243 642121 (from a textphone or NGT Lite app downloaded onto a computer, tablet, or smartphone)

: socialcare@westsussex.gov.uk

Website: westsussex.gov.uk/social-care-and-health

Post: Second Floor, The Grange, County Hall, Chichester, West Sussex, PO19 1RG


Carers Support West Sussex

Phone: 0300 028 8888

Email: info@carerssupport.org.uk

Website: carerssupport.org.uk

Post: The Orchard, 1-2 Gleneagles Court, Brighton Road, Crawley, West Sussex, RH10 6AD


Other concerns about social care services

If you have a concern or complaint about anything else to do with your social care service, or you don’t know whether an appeal is right for you, please contact our Customer Relations Team. (See above for contact details.)


Other formats

If you would like more copies of this leaflet or need this information in another format, for example, large print, easy read, on audio CD or in a different language, please contact our Adults’ CarePoint.  See details above.

Last updated: 01 December 2023