Customer Relations Team

The quickest and easiest way to log your comment, compliment or complaint is online
at: www.westsussex.gov.uk/complaints

If you can't go online:

• Write to: Customer Relations Team, County Hall, Chichester, West Sussex, PO19 1RQ
• Phone: 01243 777100
• Relay UK: 18001 01243 777100 (for deaf callers from a textphone or the NGT Lite
app downloaded onto a computer, tablet or smartphone)

Local Government Ombudsman

Our procedure in this leaflet does not affect your rights to contact the Local Government
Ombudsman at any time. You can contact them at:

• Website: www.lgo.org.uk/making-a-complaint
• Phone: 0300 061 0614
• Address: PO Box 4771, Coventry, CV4 0EHlgo.org.uk