A direct payment prepaid Mastercard card works in the same way as a bank card for a current account. We load the direct payment on to the card for you to use.
What can I use my card for?
You can use the card to pay for the support we have agreed to in your support plan. This can include:
a) payments to your care agency; and
b) payments to your personal assistant.
If you want to use the card to pay for other support or services that are not in your support plan you will need to ask us to review your support plan.
What are the benefits of having a card?
- You no longer have to send us monthly bank statements.
- It’s easy to manage the payments for your care and support.
- You have safe online access to your account information 24 hours a day, 7 days a week.
- If you cannot manage your account online, allpay, the card issuer, provides prepaid card customer services for telephone banking.
- You can choose up to three additional cardholders to help you manage your direct payment.
- As with a normal bank account, the money on your card will be protected if your card is reported as lost or stolen.