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Home - Connect to Support

What is a review?

For people needing social care support

A review is an opportunity for you to discuss with us the support you are receiving and to think about what is working well for you and your family and what might need to change. We also want to make sure that you are getting the best support for the money available to you and to see if there have been any changes in your informal and community support networks. We can also discuss whether the way you receive your personal budget is the best for you and what you want to achieve.

It’s important that we work together to make sure things are going well for you and that you are able to be as independent as possible. We will make sure that the review focuses on what is important to you.

Our reviews do not necessarily need to be face-to-face. How we carry out the review will depend on your needs and circumstances. We will discuss this with you when we contact you to arrange the review.

For family and friend carers

A carer’s review is an opportunity to discuss your support with you to make sure that it is working well and helping you to carry out your role as a carer. It is important to consider how your caring role is affecting your wellbeing.

Someone to speak on your behalf - an independent advocate 

If your support plan was developed with the help of an independent advocate, we will talk to you about whether you also need an advocate for your review.

Even if you didn’t need an independent advocate to help you develop your support plan, your situation may have changed since then. You may have difficulty in being involved in your review. If you have no one else to speak for you, the member of staff working with you on your review will explain about having an independent advocate.

Last updated: 08 July 2021