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Home - Connect to Support
Your life, your choice

Useful contacts

Adults’ CarePoint

Age UK West Sussex, Brighton and Hove 
Suite 2, Anchor Springs, Littlehampton BN17 6BP
Phone: 01903 731 800
Email: info@ageukwsbh.org.uk 

Carers Support West Sussex 
The Orchard, 1–2 Gleneagles Court, Brighton Road, Crawley RH10 6AD
Phone: 0300 028 8888
Email: info@carerssupport.org.uk 

Customer Relations Team
The quickest and easiest way to log your comment, compliment or complaint is online.
Phone: 01243 777100 (Please help us to keep this phone line for people who cannot use the internet without help, or who want general advice about the complaints process.) If you need an interpreter to help you make a complaint, please call the above number and ask to use the Telephone Interpreting Service.

Call using Relay UK: 18001 01243 777100 (from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone).

If you cannot use the online form or the phone, please write to:
Customer Relations Team
West Sussex County Council, County Hall, Chichester, West Sussex, PO19 1RQ

Care Quality Commission – South East
Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
Phone: 03000 616161

Carewise – care funding advice
Phone: 0330 222 7000
Call using Relay UK: 18001 0330 222 7000 (from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone)
Email: carewise@westsussex.gov.uk

Community hub (COVID-19)
Phone: 033 022 27980

Department of Health and Social Care
Ministerial Correspondence and Public Enquiries Unit, 39 Victoria Street London, SW1H 0EU
Phone: 020 7210 4850
Textphone: 0207 222 2262
Fax: 0115 902 3202

Department for Work and Pensions
Pension Service: 0800 169 0154

Disabled car badge – Blue Badge
Blue Badge Team PO Box 859 Bognor Regis West Sussex, PO21 9HT
Phone: 01243 777653
Call using Relay UK: 18001 01243 777653 (from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone)
Email: blue.badges@westsussex.gov.uk 

Independent Lives
Southfield House, 11 Liverpool Gardens, Worthing, West Sussex, BN11 1RY
Phone: 01903 219482
Email: info@independentlives.org

Local Government and Social Care Ombudsman
PO Box 4771, Coventry, CV4 0EH
Phone: 0300 061 0614

Meals on Wheels – Apetito
Phone: 01903 718893
Email: westsussex.office@apetito.co.uk

Mental-health social work service
Please contact our Adults’ CarePoint.

My Network
My Network aims to help people with a lifelong disability or autism to be as independent as possible in their communities. The support is provided by Network West Sussex – a group of organisations and teams working across the county, including Worthing Mencap and Aldingbourne Trust.
Phone: 01243 544 607
Email: network@aldingbourne.org 

Pathfinder West Sussex
Pathfinder West Sussex is a group of organisations working together to support people with mental-health needs, and their carers, to improve their mental wellbeing.

NHS Coastal West Sussex Clinical Commissioning Group
Wicker House, High Street, Worthing, BN11 1DJ
Phone: 01903 708400
Email: sxccg.contactus@nhs.net

Prevention assessment teams
• Western (Chichester District, Arundel, Pulborough, Billingshurst and Bognor Regis areas)
Phone: 01243 642370
Email: patwest@westsussex.gov.uk

• Southern (Littlehampton, Worthing, Adur and Chanctonbury areas)
Phone: 01273 268900
Email: aaw.pat@westsussex.gov.uk

• Northern (Crawley, Horsham and Mid Sussex area)
Phone: 01403 229510
Email: patnorth@westsussex.gov.uk

Wellbeing hubs
Visit westsussexwellbeing.org.uk or contact our Adults’ CarePoint.

West Sussex Connect to Support
A website for providing information and advice about
a range of ways to help people live independently.

Young Carers Service
Phone: 01903 270300
Call using Relay UK: 18001 01903 270300 (for deaf callers from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone).
Email: youngcarers@westsussex.gov.uk

Last updated: 15 June 2021