Contacting us

Complaints Team

• The quickest and easiest way to log your comment, compliment or complaint is online at: westsussex.gov.uk/complaints

If you can't go online:
• Write to: Complaints Team, County Hall, Chichester, West Sussex, PO19 1RQ
• Phone: 01243 777100
• Relay UK: 18001 01243 777100
(for deaf callers from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone)

Local Government and Social Care Ombudsman 

Our procedure in this leaflet does not affect your rights to contact the Ombudsman at any time. You can
contact them at:

• Website: lgo.org.uk/making-a-complaint 
• Phone: 0300 061 0614
• Address: PO Box 4771, Coventry, CV4 0EH