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Technology-enabled care

We want to make sure that technology-enabled care is easy to access and is the first choice to help people retain their independence and lead a full life, whether at home, at work or in their local community.

Technology-enabled care includes devices ranging from units where people press a button to connect to a monitoring centre, to systems that help people’s  memory, remind them to take their medication or monitor their wellbeing and environment.  Technology can be used to detect personal risk, for example, it can sense if someone has a fall and can detect dangers in the home, such as smoke, floods and gas leaks and it can call for help if necessary.

Technology-enabled care is provided in West Sussex by NRS Healthcare, following a referral by a health or social care professional. NRS Healthcare also provide technology-enabled care to private customers, as do a wide range of national and local providers.

There were 1,892 new installations of technology-enabled care during 2022-23 (2,267 in 2021-22).

To find out more about the technology-enabled care services, contact our Adults’ CarePoint on 01243 642121 or via our online ‘contact us’ form on the County Council website under ‘How to get adult social care support’.  You can also use Relay UK on 18001 01243 642121 (from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone). More information is also available at www.westsussexconnecttosupport.org

Last updated: 30 January 2024